REFUND POLICY
Refund Policy for Noah’s Ark Clothing
Effective Date: 5/4/26
At Noah’s Ark Clothing, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
1. Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
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Items must be unused, unworn, and in original condition
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Items must have original tags attached
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Proof of purchase (order confirmation or receipt) is required
2. Non-Returnable Items
The following items cannot be returned:
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Sale or clearance items
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Gift cards
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Accessories
3. Refunds
Once we receive and inspect your return:
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You will be notified of approval or rejection
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If approved, your refund will be issued to your original payment method
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
4. Exchanges
We only replace items if they are:
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Defective
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Damaged
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Incorrect item received
If you need an exchange, contact us first before sending anything back.
5. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Original shipping fees are non-refundable
6. How to Start a Return
To start a return, contact us at:
Include:
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Your name
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Order number
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Reason for return
We will provide instructions on where to send your item.
7. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your credit card company
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Then contact your bank
If you’ve done all of this and still have not received your refund, please contact us.